Refund Policy

Bizvizor stands behind StoryProof with a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our reseller and Merchant of Record, Paddle.com. To request a refund:

1. Visit paddle.net and look up your order using the email address associated with the purchase.
2. Submit a refund request through the Paddle buyer portal.
3. Or contact storyproof@bizvizorllc.com and we will forward your request to Paddle.

After a refund

Once a refund is approved, your subscription will end and access to paid features will be revoked. Stories you have already created remain in your account and are still readable.

Cancellations

You can cancel your subscription at any time from the Manage subscription screen inside StoryProof. Cancellation stops future renewals; access to paid features continues until the end of the current billing period.